The Income Tax
Department has decided to outsource a part of business process of
PAN to UTI Investor Services Limited (UTIISL), with effect from
1st July 2003.
IT PAN Service Centres
From 01.07.2003, IT PAN Service
Centers will be set up in all cities or towns where Income tax offices
are located. For further convenience of PAN applicants in major
cities there will more than one IT PAN Service Centers. Location
and other details about IT PAN Service Centers in any city can be
obtained from local Income Tax Office or offices of UTI or UTIISL
in that city.
These IT PAN Service Centers
shall supply and receive PAN applications on behalf of all Assessing
Officers, assist PAN applicants to correctly fill up the applications,
check documents to be submitted as proof of 'identity' and 'address'
by the applicant and issue acknowledgment for correct and complete
applications. The IT PAN Service Centers will not accept incomplete
or incorrect applications.
The UTIISL has made arrangements
to capture data from PAN applications and transmit it to Income
Tax Department. The Income Tax department will allot PAN and send
necessary data to UTIISL where PAN card will be printed and delivered
to the applicant.
From 1.10.2003 IT PAN Service
Centers will also receive and process grievances arising out of
errors or requests for changes in PAN data.
ISO 9001-2000 Process
After submitting PAN application
at IT PAN Service Center no further action will be required on part
of the applicant. It will be ensured that PAN card is dispatched
to the applicant within a fortnight. During initial six months it
may take some more time.
Grievances arising out of errors
in PAN data will be attended to within 10 working days and wherever
required new PAN cards will be issued.
Requests received from PAN holders
for changes in PAN data or address, however, will be processed and
responded to in thirty days from date of receipt of application.
The UTIISL is setting up a web-based
system for monitoring movement of each application till the PAN
card is delivered to the applicant. Future PAN applicants will be
able to ascertain status of their application through such web-based
query system.
In order to ensure quality service
in a timely way the new PAN process shall follow procedures conforming
to ISO 9001-2000.
Superior PAN Card
The new PAN card is a superior
card and in case of individual applicants it will carry a coloured
photo-image. It is tamper proof and has built-in security features
such as a hologram and UV line. These security features will thwart
forgery of PAN cards.
For providing upgraded PAN services,
UTIISL has been authorized to collect Rs. 60/- per application.
New simplified PAN form will cost Rs 5/-
Role Of Income Tax Department
In New Arrangement
The Income Tax department has
outsourced only a part of business process but it will continue
to own and manage the PAN databases. As such, Income Tax department
will remain responsible for ensuring quality of services to PAN
applicants under the new arrangement.
In every city or town where IT
PAN Service Centers will be operational, the senior most officer
of Income Tax Department or his nominee, will act as Local PAN Facilitator,
who will attend to any difficulty faced and reported by PAN applicants
while interacting with IT PAN Service Center.
Things To Remember
New PAN application Form 49A
will be available only at IT PAN Service Centres being set up and
managed by UTIISL.
All PAN and PAN Cards issued
by the Department will continue to remain valid and these holders
need not apply again.
Existing PAN allottees may, however,
obtain superior PAN card by making an application at any IT PAN
Service Centre.
New PAN applicants will have
to give specified documents as ‘proof of identity’ and
‘proof of address’ at the time of making application
for PAN.
IT PAN Service Centres will assist
applicants in filling applications forms.
To allow time to obtain PAN,
due date of filing returns has been extended from 31.07.03 to 30.09.03.
Quoting of correct PAN on return
of income and all other correspondence with the department is mandatory.
PAN card is widely recognized
as a proof of identity and is required for several financial transactions.
FREQUENTLY ASKED QUESTIONS
Permanent Account Number (PAN)
is a ten-digit alphanumeric number, issued in the form of a laminated
card, by an Assessing Officer of the Income Tax Department.
A typical PAN is AFRPP1595D
It is mandatory to quote PAN
on return of income, all correspondence with any income tax authority
and challans for any payments due to Income Tax Department.
It is also compulsory to quote
PAN in all documents pertaining to economic or financial transactions
notified from time-to-time by the Central Board of Direct Taxes.
Some such transactions are sale
and purchase of immovable property or motor vehicle or payments
to hotels for bills or payments in cash, of amounts exceeding Rs.
25,000/-, in connection with travel to any foreign country.
It is also mandatory to mention
PAN for obtaining a telephone or cellular telephone connection.
Likewise, PAN has to be mentioned
for making a time deposit exceeding Rs. 50,000/- with a Bank or
Post Office or depositing cash of Rs. 50,000/- or more in a Bank.
Yes, it is compulsory to quote
PAN on return of income.
i. All existing assesses or taxpayers
or persons who are required to furnish a return of income, even
on behalf of others, must obtain PAN.
ii. Any person, who intends to
enter into economic or financial transactions where quoting PAN
is mandatory, must also obtain PAN.
iii. The Assessing Officer may
allot PAN to any person either on his own or on a specific request
from such person.
5.Who are those persons who are
not required to obtain or quote Permanent Account Number?
The following categories of persons
are not required to obtain or quote PAN:
a. Persons having only agricultural
income and do not have any taxable income. Such persons will file
a declaration (Form 61) in respect of transactions where quoting
of PAN is mandatory;
b. Non-residents;
c. Central Government, State
Governments and Consular Offices in transactions in which they are
the payers
In order to improve PAN related
services, the Income Tax department has authorized UTI Investor
Services Ltd (UTIISL) to set up and manage IT PAN Service Centers
in all cities or towns where there is an Income Tax office. For
convenience of PAN applicants in big cities, UTIISL has set up more
than one IT PAN Service Center.
Location of IT PAN Service Centers
in any city may be obtained from local Income Tax Office or any
office of UTI/UTIISL in that city
IT PAN Service Centers will supply
new PAN application forms (Form 49A), assist the applicant in filling
up the form, collect filled form and issue acknowledgement slip.
After obtaining PAN from the Income Tax department, UTIISL will
print the PAN card and deliver it to the applicant.
PAN application can be made only
on new Form 49A that may be obtained from IT PAN Service Center
at a cost of Rs. 5/- per form.
No, application for PAN can be
made only in new Form 49A notified by Central Board of Direct Taxes
on 29.05.03.
a. Individual applicants will
have to affix one recent, coloured photograph (Stamp Size: 3.5 cms
x 2.5 cms) on Form 49A;
b. Any one document listed in
Rule 114 must be supplied as proof of ‘Identity’ and
‘Address’; and
c. Designation and code of the
concerned Assessing Officer of Income Tax department will have to
be mentioned in Form 49A.
Copy of school leaving certificate
or matriculation certificate or degree of a recognized educational
institution or depository account or credit card or bank account
or water bill or ration card or property tax assessment order or
passport or voter identity card or driving license or certificate
of identity signed by a MP or an MLA or a Municipal Councilor or
a Gazetted Officer;
In case the PAN applicant is
a minor, any of above documents of any of the parents or guardian
of such minor shall serve as proof of Identity.
In case PAN application is made
on behalf of a HUF, any of above documents in respect of Karta of
the HUF will serve as proof of Identity.
Copy of electricity bill or telephone
bill or depository account or credit card or bank account or ration
card or employer certificate or passport or voter identity card
or property tax assessment order or driving license or rent receipt
or certificate of address signed by a MP/ MLA/Municipal Councilor
/ a Gazetted Officer.
In case the PAN applicant is
a minor, any of above documents of any of the parents or guardian
of such minor shall serve as proof of Address.
In case PAN application is made
on behalf of a HUF, any of above documents in respect of Karta of
the HUF will serve as proof of Address.
Copy of Certificate of Registration
issued by the Registrar of Companies or Copy of Certificate of Registration
issued by the Registrar of Firms or Copy of Partnership Deed or
Copy of Trust deed or Copy of Certificate of Registration Number
issued by Charity Commissioner or Copy of Agreement or Copy of Certificate
of Registration Number issued by Charity Commissioner or Registrar
of Co-operative Society or any other Competent Authority or any
other document originating from any Central or State Government
Department establishing Identity and Address of such person.
The Assessing Officer code may
be obtained from Income Tax Office where you submit your return
of income. Applicants who have never filed return of income may
find out Assessing Officer code with the help of IT PAN Service
Center or jurisdictional Income Tax Office.
The PAN application will be incomplete
without Assessing Officer code.
A photograph is compulsory only
in case of ‘Individual’ applicants.
In such cases, Left Hand Thumb
impression of the applicant should be affixed on Form 49A at the
place meant for signatures and got attested by a Magistrate or a
Notary Public or a Gazetted Officer, under official seal and stamp.
Only father’s name is required
to be filled in the PAN application (Form 49A). Female applicants,
irrespective of marital status, should also write only father’s
name in the PAN application.
Telephone number is not compulsory,
but if provided it may help in faster communication.
Section 160 of IT Act, 1961 provides
that a non-resident, a minor, lunatic, idiot, and court of wards
and such other persons may be represented through a Representative
Assessee. In such cases, application for PAN will be made by the
Representative Assessee.
Yes. But typing should be in
CAPITAL letters with good impression.
IT PAN Service Centers will assist
applicants to correctly fill up form 49A, but shall not receive
any incomplete and deficient PAN application.
UTIISL has been authorized to
collect a service charge of Rs. 60/- per PAN application and this
includes cost of new tamper proof PAN card. This amount will have
to be paid in cash at IT PAN Service Center for purchase of a coupon
having a distinctive number that will have to be affixed on Form
49A.
Permanent Account Number (PAN),
as the name suggests, is a permanent number and does not change.
Changing the address or city,
though, may change the Assessing Officer. Such changes must, therefore,
be intimated to nearest IT PAN Service Center for required corrections
in PAN databases of the Income Tax department.
Obtaining or possessing more
than one PAN is against the law.
All PAN allotted and PAN card
issued by the Department will remain valid. All persons who have
been allotted a PAN need not apply again.
For obtaining the new tamper
proof PAN card a fresh application will have to be made in new form
49A to IT PAN Service Center, in which existing PAN will have to
be indicated and old PAN card surrendered. The payment of Rs 60/-
will also have to be made
Apply afresh in Form 49A at any
IT PAN Service Center quoting the PAN allotted to you.
In case you had applied prior
to notification of new form 49A on 29.5.2003 but have not received
the PAN, you will have to apply afresh in new Form 49A at any IT
PAN Service Center.
The UTIISL will ensure delivery
of new PAN card at the address indicated by you in form 49A, against
acknowledgement.
All such inquiries should be
addressed to:
The Vice President
ITPAN Processing Centre,
UTI Investor Services Ltd
Plot No.3,Sector-11
CBD Belapur
NAVI Mumbai-400 614
E-mail.- utiisl-gsd@uti.co.in
Tel No. 022-27561690 ; Fax No. 022-27561706
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